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Frequently Asked Questions (FAQ)

Web Hosting

What is Web hosting?

Web hosting is the technology that puts your website online. It is one of the three essential components of establishing your Web presence: a domain name (Web address), a website and a Web host. Your domain name tells people where to find you, your website is viewed by your visitors, and hosting makes your site part of the Internet. Quite simply, the definition of Web hosting is an online storage service for any content displayed or accessed through your website. Common examples of stored information include images, video, or design templates.

How do I know which Web hosting package is best for me?

In order to choose a hosting package that will fit your needs, begin by thinking about the goals of your business. The biggest differentiators between hosting packages are the size of disk space, monthly data transfer, number of emailboxes and tools such as open source applications and programming languages. After you determine how you plan to use your site and the amount of traffic you expect on your site, you’ll be able to identify which package is best for your business.

What are the differences between Web hosting companies?

Reliability and customer service are two key points to consider. Wise Guys Hosting provides 99.99% uptime and 24/7 dedicated customer service, via phone.

What are the differences between Web hosting companies?

Reliability and customer service are two key points to consider. Wise Guys Hosting provides 99.99% uptime and 24/7 dedicated customer service, via phone.

How do I choose between Web Hosting and VPS Hosting?

For most users, Web Hosting meets their needs with ample storage, bandwidth, email addresses and with no system administration skills required. VPS Hosting is a good option for more advanced users who are tech-savvy and want greater control and flexibility of their hosting environment. Like having your own dedicated server, VPS allows you to install applications and gain direct access to the underlying operating system, but at a fraction of the price of dedicated hosting.

Company Questions

Do you have a refund policy?

Yes! Products purchased from Wise Guys Hosting may be refunded only if cancelled within the refund period. Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see our full refund policy here.

 

 

Do you provide my information to our government or other sources?

Wise Guys Hosting’s Privacy Policy prohibits the release of customer or account information without express permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served on Wise Guys Hosting or one of its affiliates.

Wise Guys Hosting is a reseller for Wild West Domains, LLC. The products and services offered by Wise Guys Hosting may not all originate from Wild West Domains, LLC. Wild West Domains, LLC is unable to provide information regarding customer use of non-Wild West Domains, LLC products and services.

Please Click Here to view our Subpoena Policy.

 

 

How do i get in touch with you?

We have so many support options for you. We have our 24/7/365 Phone Sales & Support line by calling 480-624-2500.

Or by email, facebook, livechat, and our contact form.

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